Process
We run a disciplined delivery process designed for clarity, traceability, and measurable outcomes.
1. Brief
Inputs
- Business goals and operational context
- Constraints, stakeholders, and timelines
Outputs
- Problem statement and scope boundaries
- Initial risks and dependencies
2. Scope & Plan
Inputs
- Existing systems, data sources, and workflows
- Success criteria and priorities
Outputs
- Delivery plan and milestones
- Architecture outline and work packages
- Change management approach
3. Build
Inputs
- Approved scope and plan
- Access to required systems and data
Outputs
- Working increments with regular checkpoints
- Documentation and operational runbooks
4. Validate
Inputs
- Deliverables and acceptance checklist
- Stakeholder feedback and test data
Outputs
- Issue resolution log
- Acceptance sign-off readiness
5. Handoff & Iterate
Inputs
- Approved deliverables
- Operational ownership plan
Outputs
- Handoff session and enablement
- Iteration plan for future improvements
Change Management
- All scope changes are documented as change requests.
- Each request includes impact on timeline, cost, and risk.
- No changes are applied without explicit approval.
Acceptance Checklist
- Delivery matches the agreed scope and milestones
- Documentation and runbooks are complete
- Monitoring and audit trails are in place
- Handoff training completed