Work
Selected examples from our delivery portfolio. Details are anonymized to protect client confidentiality.
Case Study: Multi-site Product Platform
Background A growing technology provider needed a modern product platform across multiple lines of business.
Problem
- Fragmented content and inconsistent structure
- Slow updates due to manual workflows
- Limited visibility into content performance
Solution We designed a component-based platform with a structured content model and a streamlined publishing workflow.
Deliverables
- Web platform with standardized templates
- Content structure guide and governance rules
- Deployment pipeline and runbook
Outcome Teams were able to update content reliably and launch new product pages without engineering bottlenecks.
Case Study: Approval Workflow Automation
Background An operations team processed high volumes of approvals across departments.
Problem
- Manual routing led to delays and missed steps
- No consistent audit trail for compliance reviews
- Reporting required heavy manual effort
Solution We implemented an event-driven automation pipeline with clear ownership, alerts, and audit logging.
Deliverables
- Workflow engine with escalation rules
- Monitoring dashboard and audit logs
- Documentation and training materials
Outcome Approval cycles became predictable, with clear visibility into status and accountability.
Case Study: Document Processing Pipeline
Background A service organization handled large volumes of incoming documents with varying formats.
Problem
- Inconsistent extraction quality
- Manual review overwhelmed the team
- No metrics to guide improvements
Solution We built a processing pipeline with validation, confidence scoring, and human review routing.
Deliverables
- Extraction and validation pipeline
- Review workflow and exception handling
- Evaluation metrics and reporting
Outcome Document handling became more reliable, with clear quality signals and focused review.